Any Questions?

Find answers to the most frequently asked questions here

To create an account on, click on the "Register" button at the top of the homepage. Complete the registration form by providing the required information, such as your name, email address, and password.

You will then receive an email to validate your account.

Please note that you must be at least 18 years old to register on 

Click on the "activate" button received by email or copy and paste the link directly into the URL bar of your web page.

You will be redirected to the site and will be ready to fully enjoy the games and features.

To log in to your account, click on the "Login" button at the top right of the home page.

Enter your email and password and click on "Login".

If you have forgotten or lost your password, click on the "Forgot your password?" link on the login form.

Enter the email address associated with your account and follow the instructions to reset your password.

You can change your personal information by contacting our customer service.

Note that some information such as your name and date of birth may require additional verification through the sending of documents.

Only one account per person, household, or IP address is allowed.
Creating multiple accounts may result in account suspension or closure.

By keeping the game as a hobby, you can ensure that you enjoy it responsibly.

It is therefore recommended to set limits from the dedicated tab of your checkout, in order to maintain a controlled experience.
You have the option to manage your budget or even take a break at any time by scheduling a game interruption.

By keeping control of your gaming experience, you can play in a more relaxed and responsible way.

You can pause or close your account permanently and at any time from the "Limits" tab of your cashier.

Yes, your account will need to be verified to ensure the smooth running of your transactions.

A valid identity document, proof of address less than 3 months old and a RIB indicating the IBAN number and BIC/SWIFT code of your account will be the main documents requested.

Note that additional documents/verifications can be performed.